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Monday, July 06, 2020

About Us

IDS is an IT managed services provider that closely monitors our client’s technology, proactively preventing problems while helping them maximize profit and minimize cost. We manage, maintain and support your entire IT infrastructure for one monthly fee. At IDS, we’re about keeping you up and running, resolving problems quickly, providing personal attention and providing you with reliable IT support when you need it. Our mission is to eliminate the problems before they happen to maximize the productivity of our clients. Our brand of IT support places the client experience first. We focus on alignment of technology with business needs so that you have the best tool for your unique business needs.


At IDS, the whole spectrum of delivery and service lines include Designing, Implementing and Managing Integrated Networking Solutions, Proactive Network Monitoring and Management, NOC (Network Operations Center) Augmentation, Network Engineering Services in Unified Communications, Enterprise IP Telephony Networks and VPN & Security. Working with our strategic technology partners – Cisco and Microsoft, we focus on robust systems that deliver high performance, increased availability and scalability, resulting in significantly reduced capital and operational expenditure for our clients.


We offer our support services to other Managed Service Providers in North America, Europe and Australia remotely through our Network Operations Center (NOC) and provide resource based cost effective staff augmentation to their technical staff, precisely across multiple technologies such Cisco, Avaya, Microsoft, Virtualization and SAN technologies. These services are otherwise termed as White Label support or White Label NOC support or Strategic extended support. Most of these services are rendered remotely through a set of well-defined processes, in line with Information Security Standards and high end infrastructure.


Text Box:


Interactive data Solutions
House: 92, Road: 23, Block: a, Banani, Dhaka, Bangladesh
T (+880)1705150687

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