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Monday, July 06, 2020

Network Monitoring

Do not have the right tools or the dedicated and trained man-power to keep an eye round-the-clock on the monitoring alerts? Require technical experts monitoring your server's availability, network traffic, disk space, server services? Need to reduce downtime for your servers and network devices?

Get all the benefits of having your own Network Operations Center, without having to invest in to one. Our NOC has been designed to work as an extension of your IT infrastructure and our expert engineers can be your first level incident management team.

24x7 network monitoring Service for all your servers, routers, switches and other network devices - carried out via our cutting edge Network Operations Center (NOC).

Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can be a daunting exercise in any IT environment. Yet the job must be done. Server, network downtime and its high associated costs impact both productivity and ROI.

IDS's network performance monitoring and server monitoring service delivered from our state-of-the-art Global Network Operations Center (NOC) in India. Our network monitoring solutions ensure all your servers and relevant services are up and running. We proactively safeguard your critical IT infrastructure by continuously monitoring alerts to identify incidents. We install our monitoring agents on your machines, watch all alerts as they come in, and proactively escalate and deal with problems before they become a major issue.

We Provide the Following Services from our Network Operations Center (NOC)

§  Pro-active Remote Network Monitoring and ITIL compliant network management

§  Network monitoring and management through customer verification, trouble ticket management, hardware and software troubleshooting and diagnostics

§  High end management of client’s network infrastructure which includes advanced level diagnostics and troubleshooting for complex networking technologies such as MPLS WAN, Metro Ethernet, VPN, AVVID

§  Tailor made network and communication services health check

§  We also extend level 1, level 2 and level 3 support services from our Network Operations Center (NOC)



Proactive Monitoring:

Monitor your IT systems so that proactive actions can be taken to prevent problems. 

Custom Solutions:

Support for setting up probe servers when IT assets are behind firewall. 

Reduce Costs:

Outsource at fraction of the cost of having your own Network Operations Center. 

Better Insights:

Get the expertise and experience of our NOC, resulting in a quicker resolution. 

Informed Decisions:

Better SLA targets based on run-books for your networks. 

Pay As you Go:

Subscription based pricing means better budgeting of your IT costs.  



We Provide the Following Services from Our Network Operations Center (NOC)


Interactive data Solutions
House: 92, Road: 23, Block: a, Banani, Dhaka, Bangladesh
T (+880)1705150687

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